To learn how we help protect and use your information, read our privacy policies.
You can access it from your desktop or mobile device. Once you've enrolled, you'll receive an email confirmation, and you'll be ready to sign on and manage your accounts.
For your security, we may suspend your access to Wells Fargo Online. To regain access, you’ll need to create a new password. For additional protection, we also recommend that you change your username after signing on.
If you do not have the required information to create a new password through Wells Fargo Online, you will need to contact Online Customer Service at 1-800-956-4442 .
Sign on, and access Change Username or Change Password from the menu.
Create a unique (not used anywhere else) username and password for Wells Fargo Online. We recommend you memorize your username and password rather than writing it down.
Simply sign on to Wells Fargo Online ® and access Update Contact Information to review your email addresses, phone numbers, and mailing addresses.
If your new address is outside of the United States, please contact us at 1-800-956-4442 .
If you receive electronic delivery of brokerage statements and documents, you will need to sign on to Wells Fargo Online. Click the Brokerage tab, and access Document Delivery Preferences under Customer Service to modify the email address to which your notifications are sent.
Wells Fargo does not charge a fee to send or receive money with Zelle ® . However, when using Zelle ® on a mobile device, your mobile carrier’s message and data rates may apply. Account fees (e.g., monthly service, overdraft) may apply to Wells Fargo account(s) with which you use Zelle ® .
Sending limits: For your security, we restrict the amount of money you can send to recipients. There are daily and 30-day (rolling) limits. The amounts you can send daily and over 30 days will vary based on your funding account, your recipient, your account and online banking history, and your payment history for each recipient.
Receiving limits: We do not limit how much money you can receive with Zelle ® . However, the sender may be subject to limits on how much they can send you, based on the policies of their financial institution.
For more information about Zelle ® sending and receiving limits with Wells Fargo, see the Zelle ® Transfer Service Addendum. These limits apply only to Zelle ® payments when initiated from Wells Fargo Online ® or the Wells Fargo Mobile ® app.
You must have a current residence in the United States to send an online wire. Customers living in U.S. territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) or other countries can’t send wires online.
The first remittance sent under each service agreement must be completed in person at a Wells Fargo branch. Customers with an existing checking or savings account may be able to complete their first remittance by calling the Wells Fargo Phone Bank, subject to caller authentication requirements and additional fraud prevention controls. Additional remittances may be completed at a Wells Fargo branch, by calling the Wells Fargo Phone Bank, or through Wells Fargo Online ® at wellsfargo.com. ExpressSend is not available on the Wells Fargo Mobile ® app. Customers must use a desktop or laptop to conduct online ExpressSend transfers.
Customers cannot set up recurring, scheduled remittance transfers; the customer must always initiate each transfer.
You can access Bill Pay for the first time, from either your desktop or mobile device, if you have a Wells Fargo checking account and are enrolled in Wells Fargo Online. If you don’t have a Wells Fargo Online username and password, enroll now to get started. Then, just sign on to Wells Fargo Online to access Bill Pay.
Wells Fargo Online comes with the ability to receive and view statements for most of your accounts online. Simply enroll to set up a username and password to access your personal and business accounts online.
If you already have a username and password, sign on to view your statements online. Or, to change how you wish to receive your statements and other documents, access Manage Delivery Preferences from Statements and Documents.
If you choose “Online & Mail” as your delivery preference, you will continue to have access to both current and historical online statements.
If you choose “Mail,” you will no longer have access to historical online statements, and your current statements will be delivered to you by mail. Should you need a copy of an eligible historical online statement, you can request a statement copy by calling 1-800-742-4932 . Your account may be charged for any applicable fees.
Wells Fargo generally mails original tax documents no later than January 31, or by the IRS deadline of February 15 for brokerage accounts. Depending on the postal service delivery, you can usually expect to receive your tax documents by the third week of February or by the end of February for brokerage accounts. If you don’t receive your tax documents by then, please call us at 1-800-TO-WELLS ( 1-800-869-3557 ) or 1-866-281-7436 for brokerage customers.
Yes, as long as you are the primary owner of the account, you can view electronic copies of your tax documents through Wells Fargo Online at your convenience. For security reasons, tax documents are available for online viewing only by the owner of the Taxpayer Identification Number (TIN) associated with the IRS reporting. (However, co-borrowers have online access to mortgage and home equity tax documents beginning with the 2015 tax year.)
Before you download a new browser, please make sure that your operating system and the new browser meet the Wells Fargo Technical requirements. We also provide simple instructions on how to download and install supported browsers.
In order to sign on to Wells Fargo Online, your browser must have JavaScript and cookies enabled.
You can set your language preference online, in person, or by calling 1-800-869-3557 .
You’re prompted to select your language preference during enrollment in Wells Fargo Online and during the first-time experience in the Wells Fargo Mobile app.
After signing on to Wells Fargo Online, you can change your language preference at any time.
Once it’s set to Spanish, Wells Fargo Online will appear in Spanish on Wells Fargo-supported devices, and you will start receiving eligible alerts and other communications and notices in Spanish.
Cookies are pieces of data given to the browser on your computer. This piece of data is sent back to the server each time you access a new page.
The purpose of enabling cookies is to help websites identify returning users and provide them with customized pages. You will not be able to access any secured pages if you set your privacy setting to Block All Cookies. Follow the applicable steps below to enable cookies on your computer:
Your pop-up blocker prevents pop-up windows from opening, depending on the pop-up blocker settings you have chosen.
Learn how our mobile app can make banking easier while you’re on the go
Wells Fargo Online ® and the Wells Fargo Mobile ® app may not be available in Spanish to all customers and some products, services, and communications may only be offered in English.
Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
Enrollment with Zelle ® through Wells Fargo Online ® or Wells Fargo Business Online ® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle ® . Transactions between enrolled users typically occur in minutes. For your protection, Zelle ® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle ® offers purchase protection for payments made with Zelle ® - for example, if you do not receive the item you paid for or the item is not as described or as you expected. Payment requests to persons not already enrolled with Zelle ® must be sent to an email address. To send or receive money with a small business, both parties must be enrolled with Zelle ® directly through their financial institution’s online or mobile banking experience. For more information, view the Zelle ® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier's message and data rates may apply. Account fees (e.g., monthly service, overdraft) may apply to Wells Fargo account(s) with which you use Zelle ® .
Enrollment in Wells Fargo Online ® Wires is subject to eligibility requirements, and terms and conditions apply. Applicable outgoing or incoming wire transfer service fees apply, unless waived by the terms of your account. Your mobile carrier’s message and data rates may apply. For more information, see the Wells Fargo Online Access Agreement and your applicable account fee disclosures for other terms, conditions, and limitations.
Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
Online Statements require Adobe ® Acrobat ® PDF reader. The length of time Online Statements are available to view and download varies depending on the product: up to 12 months for auto loans; up to 2 years for credit cards, home equity lines of credit, and personal loans and lines of credit; and up to 7 years for deposit accounts, home mortgage accounts, and trust and managed investment accounts. The length of time the specific product statements are available online can be found in Wells Fargo Online ® in Statements & documents. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier’s message and data rates may apply.
Investment products and services are offered through Wells Fargo Advisors . Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services , LLC (WFCS) and Wells Fargo Advisors Financial Network , LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company .
Zelle ® and the Zelle ® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
Wells Fargo Bank, N.A. Member FDIC.