Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings

Filter enforcement actions 362 filtered results Date filed: AUG 29, 2024

New Day Financial, LLC

On August 29, 2024, the Bureau issued an order against New Day Financial, LLC (NewDay USA), a nonbank direct mortgage lender headquartered in West Palm Beach, Florida, specializing in offering refinance mortgage loans guaranteed by the United States Department of Veterans Affairs.

Date filed: AUG 21, 2024

Fay Servicing, LLC

On August 21, 2024, the Bureau issued an order against Fay Servicing, LLC, a residential mortgage servicer headquartered in Tampa, Florida.

Date filed: JUL 26, 2024

Acima Holdings, LLC; Acima Digital, LLC; and Aaron Allred

On July 26, 2024, the Bureau filed a lawsuit against Acima Holdings, LLC and Acima Digital, LLC (collectively, “Acima”), and Acima’s founder and former CEO, Aaron Allred (“Allred”).

Date filed: JUL 09, 2024

Fifth Third Bank, N.A.

On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.

Date filed: JUN 18, 2024

Sutherland Global Services, Inc., Sutherland Mortgage Services, Inc., and Sutherland Government Solutions, Inc.

On June 18, 2024, the Bureau issued an order against Sutherland Global Services, Inc., Sutherland Mortgage Services, Inc., and Sutherland Government Solutions, Inc. Sutherland ran a loan-servicing operation that serviced home equity conversion mortgages, or reverse mortgage loans, on behalf of the Department of Housing and Urban Development (HUD)

Date filed: JUN 18, 2024

NOVAD Management Consulting, LLC

On June 18, 2024, the Bureau issued an order against NOVAD Management Consulting, LLC. NOVAD ran a loan-servicing operation that serviced home equity conversion mortgages, or reverse mortgage loans, on behalf of the Department of Housing and Urban Development (HUD).

Date filed: MAY 31, 2024

Pennsylvania Higher Education Assistance Agency (PHEAA) d/b/a American Education Services or AES

On May 31, 2024, the Bureau filed a lawsuit against the Pennsylvania Higher Education Assistance Agency (PHEAA), a student loan servicer and guaranty agency headquartered in Harrisburg, Pennsylvania, which does business as American Education Services or AES.

Date filed: MAY 20, 2024

Western Benefits Group, LLC

On May 20, 2024, the Bureau issued an order against Western Benefits Group, LLC, a telemarketer and seller of student-loan debt-relief services, headquartered in Pleasanton, California.

Date filed: MAY 17, 2024

SoLo Funds, Inc.

On May 17, 2024, the Bureau filed a lawsuit against SoLo Funds, Inc. (SoLo), a fintech company that operates a nationwide website and mobile-application based peer-to-peer lending platform through which consumers can obtain small-dollar, short-term loans.

Date filed: MAY 07, 2024

Chime Financial, Inc.

On May 7, 2024, the Bureau issued an order against Chime Financial, Inc. (Chime), a financial-technology company that designed and services consumer banking accounts for two separate FDIC-insured “partner banks.”

Date filed: MAY 06, 2024

Pennsylvania Higher Education Assistance Agency, and National Collegiate Student Loan Trusts

On May 6, 2024, the Consumer Financial Protection Bureau filed a complaint and two proposed stipulated final judgments to resolve the Bureau’s claims against the National Collegiate Student Loan Trusts (the Trusts) and the Pennsylvania Higher Education Assistance Agency d/b/a American Education Services (PHEAA), respectively.

Date filed: APR 17, 2024

BloomTech Inc., d/b/a Bloom Institute of Technology or BloomTech, f/k/a Lambda, Inc.; and Austen Allred

On April 17, 2024, the Bureau issued an order against BloomTech, Inc., a for-profit vocational school that is also known as the Bloom Institute of Technology and was formerly known as the Lambda School, and Austen Allred, the company’s founder and CEO.

Date filed: JAN 10, 2024

StratFS, LLC f/k/a Strategic Financial Solutions, LLC, et al.

On January 10, 2024, the Bureau and seven state attorneys general filed a complaint and sought a temporary restraining order and preliminary injunction against StratFS, LLC f/k/a Strategic Financial Solutions, LLC, as well as its holding company Strategic Family, Inc.; various of its subsidiaries, and as individuals: SFS Chief Executive Officer Ryan Sasson, Jason Blust, Daniel Blumkin, and Albert Ian Behar.

Date filed: DEC 20, 2023

Colony Ridge Development, LLC; Colony Ridge BV, LLC; Colony Ridge Land, LLC; and Loan Originator Services, LLC

On December 11, 2023, the Bureau, together with the United States Department of Justice (DOJ), filed a complaint against land development companies Colony Ridge Development, LLC and Colony Ridge BV, LLC, affiliate mortgage company Colony Ridge Land, LLC (collectively, the Colony Ridge defendants), and loan origination company Loan Originator Services, LLC.

Date filed: DEC 19, 2023

U.S. Bank National Association

On December 19, 2023, the Bureau issued an order against U.S. Bank in connection with its administration of prepaid debit cards that held unemployment insurance benefits.

Date filed: DEC 15, 2023

Commonwealth Financial Systems, Inc.

On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).

Date filed: DEC 07, 2023

Atlantic Union Bank

On December 7, 2023, the Bureau issued an order against Atlantic Union Bank, a regional bank headquartered in Richmond, Virginia.

Date filed: NOV 28, 2023

Bank of America, N.A.

On November 28, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.

Date filed: NOV 20, 2023

Toyota Motor Credit Corporation

On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.

Date filed: NOV 15, 2023

Enova International, Inc.

On November 15, 2023, the Bureau issued an order against Enova International, Inc., a publicly-traded online small-dollar lender, headquartered in Chicago, Illinois, that markets, provides, and services loans under the brand names CashNetUSA (CNU) and NetCredit.

Date filed: NOV 08, 2023

Citibank, N.A.

On November 8, 2023, the Bureau issued an order against Citibank, N.A., which is a national bank headquartered in New York City, New York.

Date filed: OCT 17, 2023

Chime, Inc. d/b/a Sendwave

On October 17, 2023, the Bureau issued an order against Chime, Inc. doing business as Sendwave, a nonbank remittance transfer provider headquartered in Boston, Massachusetts.

Date filed: OCT 12, 2023

TransUnion Rental Screening Solutions, Inc. and Trans Union LLC

On October 12, 2023, the Bureau and the Federal Trade Commission filed a joint complaint and stipulated order against TransUnion Rental Screening Solutions, Inc., a Delaware corporation with its principal place of business in Greenwood Village, Colorado, and its parent company, Trans Union LLC, a Delaware company with its principal place of business in Chicago, Illinois.

Date filed: OCT 12, 2023

TransUnion, Trans Union LLC, and TransUnion Interactive, Inc.

On October 12, 2023, the Bureau issued an order against TransUnion, parent company of one of the three nationwide consumer reporting agencies, and two of its subsidiaries, Trans Union LLC, and TransUnion Interactive, Inc., which are headquartered in Chicago, Illinois.

Date filed: OCT 10, 2023

Freedom Mortgage Corporation

On October 10, 2023, the Bureau filed a lawsuit against Freedom Mortgage Corporation (Freedom), a residential mortgage loan originator and servicer headquartered in Boca Raton, Florida.